A day in the life of…Melanie Tse!

21 Aug 2019  |  People

What is your name and job title?

My name is Melanie Tse and I am one of the Corporate Sales Managers at Sketch Studios.

How do you typically start your day?

Ordinarily, mornings for me kick off around 6:30am.  I start getting ready for the day while running through my daily affirmations and gratitude list at the same time.  It helps to focus my thoughts and set the right tone for the day ahead.  My fiancé and I normally commute in together in the morning so we will catch up on each other’s plans for the day or discuss other bits on the way into work.

What does a typical day look like?

My role at Sketch is to develop new client relationships so each day can be quite varied depending on the sort of engagement and activities happening at that moment.  I use our CRM system to help manage the interactions we have with current and potential customers.

What are your main duties?

Primarily I will engage with the client to understand their immediate and long-term requirements before introducing Sketch’s unique approach to the market and supporting services. My role also involves the coordination of resources internally when bidding for a project and the handing over of work won to the account management team.  

What is it like working with the Sketch team?

The Sketch team are a brilliant bunch!  I am inspired by their talent, dedication and passion towards delivering the best for our clients every day.  Office days are never short of snacks and laughter even through our busiest periods!  We are also given three charity days a year which affords us the opportunity to swap a working day for volunteering or fundraising.  It’s a great opportunity to support some worthwhile causes over some fun activities together.  There is always a healthy balance of work and fun at Sketch. 

What are your clients like to work with?

Each client is different to the next.  They keep us on our toes so there is never a dull or slow moment at Sketch!  Client needs are at the forefront of our business, their individual requirements and the experiences we go through with them are invaluable towards helping us build on our expertise and making us the company that we are. 

What is your favourite part of the working day?

The mornings as I’m normally more productive around this time of day.  I prefer to get in early to benefit from a serene commute and to get a head start on the working day.  Lunch is a close second favourite following mornings as it’s the ideal time to catch up with colleagues, we have a fun social space in the office.    

What is your biggest frustration?

Not having enough hours in the day to do everything I want to do!

How do you like to unwind after a hard day?

Rustling up a meal in the kitchen and settling down to the latest series we are watching at home or trying out a new restaurant and having a good catch up with friends.  Either way, it will be centred around some good grub. 

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